FAQ
WhatsApp+34 608 90 24 11 — Message us on WhatsApp
Emails by city
Madrid: madrid@jewelsandwine.com
Barcelona: barcelona@jewelsandwine.com
Málaga: malaga@jewelsandwine.com
General: hola@jewelsandwine.com
Locations
Madrid: C/ Pizarro 24 (Malasaña) — Open in Maps
Barcelona: C/ de Muntaner 77 — Open in Maps
Málaga: C/ Santos 6 — Open in Maps
We reply within < 24 h (Mon–Fri).
- Workshop and experience
What is the Jewels & Wine workshop?
In our workshop you'll design and make three unique pieces of jewellery while enjoying unlimited wine in a relaxed, welcoming atmosphere. No previous experience needed: we guide you step by step so you enjoy a creative, fun experience, surrounded by good energy and people who are up for a great time.
Do I need any jewellery-making experience?
No, our team is with you the whole time and teaches you from scratch. The workshop is designed both for people who have never made jewellery and for those who want to perfect their technique and have a good time.
How long does the workshop last?
The workshop lasts two and a half hours.
Can I come to the workshop on my own?
Yes. Lots of people come on their own and leave with new friends. The atmosphere is welcoming and everyone is keen to share.
Is there a minimum age for the workshop?
Our open workshops are for over-18s, as they include wine. If you would like to celebrate with under-18s, we can organise a tailored private event: get in touch.
What should I bring to the workshop?
Just come ready to create and have fun. We provide all the materials and the best energy.
- Materials and drinks
What materials are used in the workshop?
We work with high-quality materials: semi-precious stones, freshwater pearls, special charms and stainless steel chains. All chosen so you take home pieces that are beautiful and durable.
What does the workshop price include?
It includes all the materials you need, guidance from our team, unlimited wine (or a non-alcoholic drink), and three pieces of jewellery made by you to take home, all in a relaxed atmosphere.
What drinks are served during the workshop? Are there non-alcoholic options?
We serve red wine and dry or semi-sweet white wine, beer, Coca-Cola, Aquarius and water. There are also non-alcoholic options for anyone who needs them.
- Cities and dates
Which cities is Jewels & Wine in?
We're currently in Madrid, Barcelona and Málaga, where we run workshops and events. We've also taken the experience to cities such as Cádiz, Seville and Valencia.
Where do the workshops take place?
We currently run workshops in Madrid, Barcelona and Málaga. Check the calendar for available dates and locations.
When and how can I book a spot?
We publish dates several months in advance. You can book a place on the website by choosing your city and date.
WhatsApp+34 608 90 24 11 — Message us on WhatsApp
Emails by city
Madrid: madrid@jewelsandwine.com
Barcelona: barcelona@jewelsandwine.com
Málaga: malaga@jewelsandwine.com
Locations
Madrid: C/ Pizarro 24 (Malasaña) — Open in Maps
Barcelona: C/ de Muntaner 77 — Open in Maps
Málaga: C/ Santos 6 — Open in Maps
We reply within < 24 h (Mon–Fri).
- Gift card
Can I give the experience as a gift?
Yes. We have gift cards you can personalise and send to whoever you like. It's an original and different gift.
How does the gift card work?
1) Choose the city and type of card: weekdays (Wednesday and Thursday) €34.99; weekends €38.99 in Madrid and Barcelona, and in Málaga €37.99 on Friday and Saturday and €35.99 on Sunday; or a custom amount from €34.99.
2) You personalise the card (name, email, delivery date and message).
3) The recipient gets a personal code to enter in the «Coupon» box when paying for the booking. You can also enter your own email to print it and hand it over yourself.
How long is the gift card valid?
The gift card is valid for 6 months from purchase and can be redeemed in Madrid, Barcelona or Málaga on any available date within that period.
What if the workshop costs more or less than the card?
Each card is a single-use code and is applied in full to one booking. If the workshop costs more, you pay the difference online when booking; if it costs less, the difference is not refunded. One card can be used per booking: if you each have one, make one booking per card.
Can I transfer the gift card to someone else?
Yes. The card is non-refundable, but it can be transferred to someone else.
How is the gift card delivered?
After purchase, the recipient gets a personal code by email. You can also receive it yourself to print it.
Can I personalise the gift card?
Yes, you can add a name, email, delivery date and a special message.
- Private events
Can I organise a private workshop for a group?
Yes, we organise private events for companies, groups of friends, birthdays, hen parties and more.
Where do private workshops take place?
We can host them at our studios in Madrid, Barcelona and Málaga or at a venue of your choice.
How many people can take part in a private event?
From 8 people. Our venues hold up to 40; at your own venue there is no limit.
What does the price of a private event include?
It includes materials, an expert guide, unlimited wine or non-alcoholic drinks and the pieces you choose, in a fun, personalised atmosphere.
Can I personalise the event?
Yes. We can adapt the decoration, music, catering or theme to your ideas.
Are there options for people who don't drink alcohol?
Yes, we offer non-alcoholic alternatives and soft drinks.
How do I book a private event?
Fill in the form or contact us by WhatsApp/email with the date, number of people and type of event, and we'll send you a proposal.
- Bookings and cancellations
Can I change or cancel my booking?
Yes. Without cancellation insurance, you can change the date or cancel up to 72 hours before the workshop and we will give you a voucher for the amount for another date. With the insurance (+€2 per person), up to 24 hours before: free date change or a 100% voucher valid for 12 months. After that, no changes or refunds are possible. Message us on WhatsApp or email your city: madrid@jewelsandwine.com, barcelona@jewelsandwine.com o malaga@jewelsandwine.com.
- Other
Can I share my experience on social media?
Yes, you can tag us on Instagram with #JewelsAndWine.
